Blog entry by Tsz Chung Chung
The art of communication lies in understanding. It is not about asking others to understand ourselves, also not trying to understand the others. It is about mutual understanding. Seek first to understand, then to be understood. I have worked in 7 countries across 3 continents, people I work with are different everywhere, however at the end they are the same. I figured out, every human being in the world is longing to be understood. I am sure you all have the experience, that a heated argument occurs because everyone wants to express their views, and wants others to listen to them.
One time I had an argument with my friend, I was ashamed to speak with her because of an issue. Then it appears she wasn’t feeling comfortable since we weren’t talking. And it turned out the issue was such a trivial matter to her, that she cared more about our relationship than the incident itself. When I thought back, I was thinking from my own perspective. If I have had tried to think in her perspective, I would probably not be ashamed but rather admitted my mistake and moved on